Risk Assessment

We have updated our risk assessment in line with government guidelines and taken the appropriate steps to mitigate risk. These steps include enhanced cleaning protocols, purchase of new cleaning materials and equipment, eliminating face to face contact with guests and moving instruction manuals from paper copies to a digital format.

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Two Stage Disinfecting

After cleaning and disinfecting, we are using a cold ULV fogging machine for a second disinfection, using WHO approved bacterial and virucidal disinfectant on all surfaces, including soft furnishings.

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Specialist cleaning

We are using unperfumed, food safe, non toxic, hospital grade bacterial and virucidal cleaner & disinfectant for the first step in our two stage cleaning & disinfecting process. This complies with EN standard 14476 and has a log kill rate of 7.

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Laundry and kitchen

Our bed linen is all washed on 90 degree full wash cycle. We also change all mattress protectors and pillow protectors between each stay. All crockery, cutlery, glassware and cookware is washed on a hot wash cycle before each stay (even where clean).

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communication

Whilst we may not be able to greet you in person, we are available at any time with any queries you may have. There are clear instructions issued in advance in relation to contactless check in/out and housekeeping information for the cottages. As always we encourage and welcome any feedback at any time.